INDUSTRIES WE SERVE

Medical and Dental
As a medical provider, you need to be sure that your patients can reach you 100% of the time. Our technological platform is state-of-the-art and designed to be as fully redundant and disaster-proof, and technologically sound, as possible.

Additionally, our Internet on-call scheduling function allows you to update who of your colleagues are on-call in real time and as often as necessary. Moreover, you can specify under which circumstances you should be contacted, and update these specifications as often as necessary in real time.

Property Management
Today's upscale property managers face increasing demands from tenants, however, budget constraints often mean you must deal with these demands with a minimal staff. At World Class Communications, our satisfied clients range from the hundreds of properties to the single unit, all across the country. We've been in business since 1926, That is over 82 years serving our clients, and our reputation for excellence is second to none.

Our well-trained, highly professional staff will present you to your tenants in a positive light, and our state-of-the-art, fully redundant technology platform will help you to focus on your priorities.

Our Online On-Call Scheduling product lets you specify which of your staff should receive which calls (e.g. maintenance, security), at which times and for which buildings, and update these requirements as often as necessary in real time. Our Online Scheduling service allows our agents to make, check, and update apartment showings; move-ins, inspections and signings for you, while you and your staff have access to the same schedule online.

Legal and Financial
Today's lawyers must deal with increasing demands on their time, often with a streamlined staff. Our Live Remote Receptionist service lets you effectively manage your calls, whether to your office, cell phone, Blackberry or pager, all for fraction of the cost of hiring an employee.

In addition, our well-trained, highly professional telephone agents will present you to your clients in a positive light, our state-of-the-art, fully redundant technology platform offers you the highest level of assurance that your clients get through. Our telephone agents can also confirm your appointments, and fax or email your clients their information forms, saving you valuable time.

Our On-Call scheduling function allows you to update who of your colleagues are on-call in real time and as often as necessary.

Our online scheduling service allows you, your assistants and your clients to access and update the same appointment schedule via a secure Internet connection.

Small Business
We have been serving all businesses in the Pacific Northwest and across the country since 1926. With 82 years of experience serving our clients and we understand your special needs and requirements. We have provided service longer than almost anyone in this industry. Because excellence in customer service is our number one priority, we are accessible and flexible enough to keep up with you and be there for you when you need us. We have many satisfied business customers, and have won awards in our industry for excellent customer service that sets the pace in the Telephone Answering Service industry.

Trades People
Plumbers, electricians and other trades people need a telephone answering service they can count on, and World Class Communications is far above the rest of our competitors. We have been in business since 1926, That is over 82 years serving our clients, and we have hundreds of trade's people as satisfied clients across the Pacific Northwest. Our telephone operations are 100% U.S. We will not outsource your calls to other countries for cheaper rates. Our services also include paging and voice messaging, and our operators are well trained in dealing with your specific needs.

Our internet On-Call scheduling service allows you to select and update who in your team are taking calls, and our online scheduling allows our operators to make or change appointments for you without your having to be there.

Information Technologists
You're concentrating on a demanding task that requires your full concentration, and your cell phone rings again... a call from another client who could easily have waited. Sound familiar? Or how about the important client whose server has crashed, has been trying to get you for hours, and is ready to drop you because you were too busy to check-in? Our Live Remote Receptionist service lets you effectively manage your calls, whether to your office, cell phone, Blackberry or pager, all for a tiny fraction of the cost of hiring your own staff. We make sure you get all the messages you need and, none of those you don't.

Mobile Professionals
With our Live Remote Receptionist service, a well-trained telephone agent will answer your calls in your name, every time. You give us the situations in which you should be contacted, by name of caller, time of day, type of call, or any other specifications you desire. If an incoming call meets these specifications, our operator will call you on your cell phone (or anywhere else you like), tell you who is calling and why, and ask you if you would like to speak to them. If you say "yes," our agent will put the call through, exactly as if they were your receptionists in the next office. If our telephone agent takes a message for you, they will be available to you via phone, pager, email, or fax; you can even have an electronic recording of the message emailed to you or played for you on your PC or laptop. The best part is that all of this comes to you at a fraction of what your own receptionist would cost. Moreover, you can scale back, or enhance your service at a moment's notice, giving you far more flexibility, and capability, than you would get with your own employee.

Our Online On-Call scheduling function allows you to update who of your team members are on-call in real time and as often as necessary. You can specify who should be contacted at which time or under which circumstances - and update these specifications as often as necessary and in real time.

Our online scheduling products allows your virtual receptionist to make, check, or update appointments for you, and you will have access to the same schedule book online, which you can also change as you desire.

Appointment Scheduling
Our online scheduling service allows your staff and your patients to access and update the same appointment schedule through a secure Internet connection. Our telephone agents can also confirm your appointments, and fax or email your patients their information forms, saving you valuable time.

Funeral Services
Our highly trained, professional staff will treat your callers with the sympathy and sensitivity they expect and deserve. Also, our Live Remote Receptionist service gives you the opportunity to be available for your callers even if your office is closed. Likewise, you can be paged, e-mailed, text messaged on your cell phone, or have messages sent to your Blackberry or for urgent situations.

Other Industries
We have clients across an extremely wide group of industries, and are highly skilled at customizing our service to meet diverse needs. Even if you don't see your industry listed here, there is still a very good chance we have experience with your type of business.